Privacy Policy

AVSandbox is owned and operated by Claytex, a TECHNIA Company. Claytex means Claytex Services Limited, which is a TECHNIA Company based in the UK, and its subsidiaries which includes Claytex USA, Inc.

This privacy policy explains how Claytex uses any personal information we collect about you when you use this website and interact with us in relation to the products and services we offer.

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Claytex means Claytex Services Limited, which is a UK based company, and its subsidiaries which includes Claytex USA, Inc. This privacy policy explains how Claytex uses any personal information we collect about you when you use this website and interact with us in relation to the products and services we offer.

Collection of your Personal Information

When you submit forms on our website or contact us for information about our products and service we will collect personally identifiable information about you, such as your name, e-mail address, postal address and telephone number. We may also collect data when you voluntarily complete surveys, provide feedback and participate in competitions.

When you access the website, there is also information about your computer hardware and software that is automatically collected using cookies. This information can include: your IP address, browser type, domain names, access times and referring website addresses.

Use of your Personal Information

We collect information about you to process your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you. To do this we may need to share your information with our software suppliers and service providers for the purpose of processing your request.

We use your information collected from the website to personalise your repeat visits to our website and share your information with third party service providers for statistical analysis of our website traffic.

Transfer of data outside the European Union

From our position as Dymola Reseller, we are obliged to provide some of the personal data collected under 3 sub d to Dassault Systèmes, located within the European Union in Paris, Velizy, because this is necessary for the delivery of software and licenses upon assignment. The personal data goes to our software supplier Dassault Systèmes (www.3ds.com). This includes the following personal data: first name, surname, e-mail address, company name.

Third parties

We will not pass on your personal data to third parties without your consent, unless:

  1. Necessary in the context of negotiating, concluding, and executing the agreement between you and Claytex; and/or
  2. Claytex is obliged to pass on personal data to public authorities on the basis of a legal obligation or in an emergency, such as when a court ruling imposes the obligation to provide personal data to third parties. Only the data that we are obliged to provide will be provided; and/or
  3. Claytex organizes a training or event with a third party, in which case only your contact details will be shared with this third party; and/or
  4. A reorganisation or transfer of business activities takes place at Claytex with the result that Claytex must transfer personal data to another organisation.

Due to our position as a TECHNIA (www.technia.com) company within the Addnode PLM Division, your personal data may be shared with other TECHNIA business entities in order to fulfill the requested services (e.g. geographically) or for distribution of information.

Marketing

We would like to send you information about products and services of ours which may be of interest to you. If you are currently receiving marketing information from Claytex, you may opt out at any time and unsubscribe links will be included in all the marketing material you receive. You have the right at any time to stop us from contacting you for marketing purposes. When you register to download information from this website you will be asked if you want to opt-in to receive this marketing material.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the address below. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. A list of the cookies we use are below:

Complianz

Functional

Usage

We use Complianz for cookie consent management. Read more

Sharing data

This data is not shared with third parties. For more information, please read the Complianz Privacy Statement.

Functional

Name
Expiration
365 days
Function
Read to determine which cookie banner to show
Name
Expiration
365 days
Function
Store cookie consent preferences
Name
Expiration
365 days
Function
Store accepted cookie policy ID
Name
Expiration
365 days
Function
Store cookie consent preferences
Name
Expiration
365 days
Function
Store cookie consent preferences
Name
Expiration
365 days
Function
Store cookie consent preferences
Name
Expiration
365 days
Function
Store cookie consent preferences
Name
Expiration
365 days
Function
Store if the cookie banner has been dismissed

Google Analytics

Statistics, Functional

Usage

We use Google Analytics for website statistics. Read more

Sharing data

For more information, please read the Google Analytics Privacy Statement.

Statistics

Name
Expiration
1 day
Function
Store and count pageviews
Name
Expiration
2 years
Function
Store and count pageviews
Name
Expiration
1 year
Function
Store and count pageviews

Functional

Name
Expiration
session
Function
Provide technical monitoring

HubSpot

Marketing/Tracking, Statistics

Usage

We use HubSpot for marketing automation (automated email marketing). Read more

Sharing data

For more information, please read the HubSpot Privacy Statement.

Marketing/Tracking

Name
Expiration
13 months
Function
Store and track a visitor's identity

Statistics

Name
Expiration
session
Function
Store a unique session ID

Google Adsense

Marketing/Tracking

Usage

We use Google Adsense for showing advertisements. Read more

Sharing data

For more information, please read the Google Adsense Privacy Statement.

Marketing/Tracking

Name
Expiration
persistent
Function
Store and track conversions

YouTube

Marketing/Tracking, Functional

Usage

We use YouTube for video display. Read more

Sharing data

For more information, please read the YouTube Privacy Statement.

Marketing/Tracking

Name
Expiration
session
Function
Store and track interaction on .youtube.com
Name
Expiration
session
Function
Store location data
Name
Expiration
8 months
Function
Store user preferences

Functional

Name
Expiration
6 months
Function
Provide bandwidth estimations on .youtube.com

LinkedIn

Marketing/Tracking, Preferences, Statistics, Functional

Usage

We use LinkedIn for display of recent social posts and/or social share buttons. Read more

Sharing data

For more information, please read the LinkedIn Privacy Statement.

Marketing/Tracking

Name
Expiration
90 days
Function
Store and track a visitor's identity on .linkedin.com
Name
Expiration
30 days
Function
Provide ad delivery or retargeting on .linkedin.com

Preferences

Name
Expiration
1 year
Function
Store browser details on .linkedin.com
Name
Expiration
1 day
Function
Provide load balancing functionality on .linkedin.com
Name
Expiration
1 year
Function
Store logged in users on .www.linkedin.com

Statistics

Name
Expiration
30 days
Function
Store and track visits across websites on .linkedin.com

Functional

Name
Expiration
6 months
Function
Store cookie consent preferences on .linkedin.com

Google DoubleClick

Marketing/Tracking

Usage

We use Google DoubleClick for cross-channel advertising. Read more

Sharing data

For more information, please read the Google DoubleClick Privacy Statement.

Marketing/Tracking

Name
Expiration
2 years
Function
Provide ad delivery or retargeting on .doubleclick.net
Name
Expiration
13 months
Function
Provide ad delivery or retargeting
Name
Expiration
persistent
Function
Store and track conversions
Name
Expiration
13 months
Function
Provide ad delivery or retargeting
Name
Expiration
persistent
Function
Store and track conversions
Name
Expiration
2 weeks
Function
Store user preferences
Name
Expiration
2 years
Function
Provide ad delivery or retargeting

Miscellaneous

Purpose pending investigation

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name
debug
Expiration
Function
Name
web-vitals-extension-metrics
Expiration
Function
Name
notrack
Expiration
Function
Name
Expiration
Function
Name
__hstc
Expiration
Function
Name
ln_or
Expiration
Function
Name
_fbp
Expiration
Function
Name
__hssc
Expiration
Function
Name
__cf_bm
Expiration
Function
.hubspot.com
Name
web-vitals-extension-debug
Expiration
Function
Name
wp-autosave-1
Expiration
Function
Name
cmplz_consenttype
Expiration
365 days
Function
Name
cookieNoticeSeen
Expiration
Function
Name
amp_6e403e
Expiration
Function
Name
wpEmojiSettingsSupports
Expiration
Function
Name
_pk_id.3.eb66
Expiration
Function
Name
mtm_cookie_consent
Expiration
Function
Name
_pk_ses.3.eb66
Expiration
Function
Name
_pk_id_3_eb66
Expiration
Function
Name
_pk_ses_3_eb66
Expiration
Function
Name
test_cookie
Expiration
Function
.doubleclick.net
Name
cf_clearance
Expiration
Function
Name
lastExternalReferrerTime
Expiration
Function
Name
lastExternalReferrer
Expiration
Function
Name
_cfuvid
Expiration
Function
.hubspot.com
Name
li_adsId
Expiration
Function
Name
fusionCopyContent
Expiration
Function
Name
fusionCopyType
Expiration
Function

When you first arrive at our website you will see a message asking whether you want to accept the use of all cookies. If you don’t accept this then the website will still use some cookies so that it can function properly but we will not activate the cookies that are used to track your visit and update our usage statistics.

You can set your browser not to accept cookies and the websites below tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

For further information visit www.aboutcookies.org or www.allaboutcookies.org.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page.

How to contact us

Our contact details are shown below and in the footer of every page on this website.